Delivery FAQ's

Postage & Packing

PLEASE NOTE ORDERS PLACED AFTER MIDDAY ON 26th NOVEMBER WILL BE POSTED ON DECEMBER 3rd.

UK

Free standard delivery on all UK orders via Royal Mail (3 - 4 working days).

Europe & USA 

Due to customs and import restrictions Pressed Botanical artworks are currently only shipping to the UK.

For other items please contact me for a shipping rates outside of the UK.  

Outside of the UK parcels will be sent by Royal Mail International Signed Service. Please note: customs and import duties are the responsibility of the purchaser, please be aware of your countries customs regulations.

Christine Lewis Studio is not responsible for any charges incurred.

Returns and Refund Policy

If you are not satisfied with your item you may return it within 14 days for refund. It must be unused and in the same condition that you received it. It must also be in the original packaging.

To arrange a return/refund contact christine@christinelewisstudio.co.uk. Include your proof of purchase and the reason for return. You will be responsible for paying for your own postage costs for returning your item. Postage costs are non-refundable.

All parcels are sent back at your own risk, a proof of posting should be obtained from the Post Office. Christine Lewis Studio cannot be held responsible for any parcel until it is received.

Once your return is received, an email will be sent to notify you that we have received your returned item. If you return is approved your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Custom Orders
Please note that the right to cancel and return for a refund does not apply to custom orders either placed on the website, by email or over the phone.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.